ChurnChurn

"...[E]xamines "churn"--the mental agitation and physical stress we can experience in diverse settings in everyday life--and the surprising role that trust-building can achieve in reducing churn across identity divides...Too often, we deal with the commonplace tensions of diversity and difference by pretending they don't exist, by avoiding talking and relating to one another across what can seem like wide chasms of identity difference. Steele highlights a different path forward, a path rooted in trying to see full humanity and potential in human difference." --